Approval Genie strives to provide you with premium service, which includes treating your personal information with respect. Personal information includes identifying information about an individual relating to their credit history, as well as contact details (phone number, email, home and / or business address), banking and/or credit card details, and payment history.

We ask that you inform us of any changes to your personal information so that our records are accurate, and we may from time to time ask you to confirm that the personal information we have for you is accurate.  Our Privacy Policy informs you of our commitment to privacy and details the ways we ensure that your privacy is protected. Each representative of Approval Genie must abide by our commitment to privacy in the handling of personal information.  Under no circumstances do we sell client information or other personal information to third parties.


Why we collect information

We ask you for information to better assess your needs and to identify areas of assistance. Most information is obtained directly from you, or from other financial institutions, which you have authorized to disclose to us. Approval Genie limits the information we collect to what we need for credit processing, and we will use it only for those purposes.

If you have retained Approval Genie to provide you with services, we assume that we have your implied consent to our collection and use of your personal information for the purpose for which you retained us. We collect information by fair and lawful means and collect only that information which may be necessary for purposes related to the provision of your loan requirements.


How we protect your information

Approval Genie protects your information with appropriate safeguards and security measures. All files are stored in a secured location, and at no time exposed to public view. We do not disclose personal information of our clients and access to personal information will be authorized only for the personnel associated with Approval Genie and to those otherwise authorized by law.

Upon receipt of your signature on a consent to disclose form, we will provide your credit information to our lenders acting on your behalf, on the understanding that they are also bound by law and professional ethics to safeguard your privacy. We will give them only the information necessary to perform the services for which they are engaged, unless you request otherwise in writing.

You may withdraw your consent to our collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your personal information may impact our ability to represent you and provide you with our services.

If you send us an e-mail message that includes personal information, please remember that e-mail is not necessarily secure against interception. If your communication is very sensitive, it should not be sent electronically unless the email is encrypted or your web browser indicates that the connection is secure.

If you have further questions about your personal information and/or Approval Genie’s Privacy Policy or procedures, wish to withdraw all or part of your personal information, or have other concerns, please contact your Approval Genie representative.